As a business leader, you can’t always get all your employees’ input on big-time decisions. Often, you have to make a decision quickly or risk losing the opportunity altogether. Michael Feuer offers advice on how to make profitable mind-to-market decisions without getting sidetracked by consensus overload.

Marcy Phelps offers some key research resources for learning about your customers and competitors.

Whether you're starting a business, introducing new products or services, or adding locations, it's always a good idea to first do your research. Informed decisions make the best decisions, and – especially when credit is tight – we often need to show that we have a solid understanding of our target markets.

Companies aiming to maximize the potential of social media need to think carefully about integrating the three pillars of people, process and technology, says Michael Brito.

Businesses in the US and the UK are paralyzed by a lack of self-confidence, says Stephen Archer. Processes and systems do not create wealth. Only organic growth through entrepreneurial innovation can do that.

We know that consumer confidence is weak and that business confidence is patchy. I have written about the dynamics of confidence on the economy in the past. However, I want to discuss a much more specific aspect of confidence and how it is holding back the US and UK economies.

George F. Brown, Jr, CEO and cofounder of strategy consulting firm Blue Canyon Partners, shares his research on the challenges executives experience in implementing business model changes.

Harrah’s Cherokee Casino & Hotel has been a North Carolina landmark since it opened in 1997. Following a major upgrade to full resort status it is now officially the largest entertainment complex in the state.

The new North Terminal Development (NTD) at Miami International Airport represents the biggest ever single investment in US aviation history. Program director Juan Carlos Arteaga talks to Jayne Alverca as the project nears completion.

Created under intense heat and pressure, and delivered to the earth’s surface by volcanic action, diamonds are being mined in the icy reaches of northern Canada. Gay Sutton looks at the development of the Diavik Diamond Mine, the role of the luxury jewelry brand Harry Winston, and the positive legacy it intends to leave for the Aboriginal people.

Alan Swaby talks to Brent Thompson, senior vice president of the Mining & Minerals practice of a global based engineering business that puts almost as much effort into differentiating itself from the opposition as it does on the engineering itself.

When the Diavik Diamond Mine went into production in January 2003, it had already achieved amazing feats of engineering. VP operations Marc Cameron tells Gay Sutton how the mine has rebounded from the 2008/2009 global financial crisis and is now completing a major investment to migrate from open pit to underground mining.