Professional Services

Formed during the dark days of apartheid, Shereno Printers has undergone exponential growth since the end of that repressive regime. Gay Sutton talks to administration manager Vee Garrib about the company’s long history of investing in people and the power of the printed word.

In a board room or a trading room, businesspeople across the country must have one common asset: good negotiating skills. Whether hammering out a deal with another company or merely trying to get a new client, knowing how to negotiate is quintessential to success.

According to master negotiator Roger Dawson, author of Secrets of Power Negotiating, anyone can become a good negotiator, as long as they follow a few simple techniques:

TACTIC ONE: Never say yes to their first offer

Archive Systems has announced the acquisition of OmniRIM Solutions of Vancouver, British Columbia, enabling it to offer a full range of solutions for the management of physical and digital records from a single source.

Archive Systems is a leading provider of document and records management solutions, while OmniRIM Solutions is a global provider of records management software.

With possibly the lowest entry costs of any business, the cleaning industry is continually squeezed on price, but companies such as Mid-American Cleaning Contractors are trying to provide better value in other ways, as Alan Swaby learns.

As the US private-sector economy has stalled, more businesses are seeking to win more work from federal, state and local governments. SM&A has made helping companies do just that its one and only business for the past 28 years. Keith Regan learns how the company is adapting to new market realities to help clients prepare for, win and effectively complete government contracts.

Privatization is often seen as a money-raising exercise by governments selling off national assets, but the experience in Mexico with airports run by Grupo Aeroportuario del Sureste (ASUR) shows that performance can be enhanced, as Alan Swaby learns.

Well-established cargo carrier Evergreen International Airlines isn’t resting on its laurels—it’s using corporate introspection to improve efficiencies for the future, David Hendricks learns.

By securing a long-term contract to provide terminal wheelchair service to London’s Heathrow Airport, Air Serv Corporation has enhanced its already solid position as a global leader. Keith Regan learns how the company plans to leverage its experience and turn Heathrow into a model for using technology and operational excellence to further enhance service while driving down costs.

Just six years after first setting foot in China, entrepreneur Pete Toms has turned a great idea and a set of good contacts into a $7 million turnover company. Gay Sutton goes to the horse’s mouth to find out how he did it.

Emirates Telecommunications Corporation, better known as Etisalat, has submitted a preliminary conditional offer to buy a 46 percent stake in Kuwaiti mobile telecommunications operator Zain, for $12 billion.

The Abu Dhabi-based Etisalat said it has offered 1.7 Kuwaiti dinars (around $6) per share for Zain, whose major shareholders include the Kuwait Investment Authority (Kuwait's sovereign wealth fund) and the conglomerate Kharafi Group.