The US Call Center Worker and Consumer Protection Act is to be introduced today in the House of Representatives.
The bill would ban federal grants or guaranteed loans to American companies that move call center jobs from the US overseas, and require the list of companies that offshore call center work to be made available to the public.
It also requires call center employees to disclose their location to US consumers, and requires that call centers transfer consumers to a call center in the US upon request.
The bill has bi-partisan support, being sponsored jointly by Tim Bishop (Dem, New York) and Dave McKinley (Rep, West Virginia).
The Communications Workers of America (CWA), hosting a media call on the subject, believes that this is critical legislation that will benefit American jobs, workers and consumers.
