In a recent discussion about customer experience that had been lively and provocative, the room went silent when the topic of pricing surfaced. That was not surprising, as it’s easy to anticipate that a low point in most customer experiences involves the discussion of prices. Even ads for car dealers have focused on the ways in which they’ve taken trauma and tension out of the purchasing experience, alluding to the industry’s tradition of unpleasantness during price negotiations.

JW Resources has acquire Appolo’s coal mining operations through the creation of its own subsidiary, Middlesboro Mining Inc. Its acquisition includes approximately 33,000 acres of land containing an estimated 43 million tonnes of proven and probably, high quality thermal and industrial coal reserves in the Central Appalachian coal basin.

The deal with Tango, which boasts 200 million users, forms part of Alibaba’s hopes to strengthen its presence in the mobile-messaging sector. Its move follows last months’ acquisition of one of the biggest players in the sector, WhatsApp, by Facebook in a deal valued at $19 billion.

"The sheer power of free communication has changed the way we connect with others," Uri Raz and Eric Setton, founders of Tango said in a blog post. "Today, the amount of texting from over-the-top messaging apps surpasses carrier SMS."

The Chancellor of the Exchequer confirmed that industry groups' lobbying for increased support to help them cope with the impact of carbon taxes and clean energy subsidy schemes on energy bills had paid off. "We need to cut our energy costs," said George Osborne. "We're going to do this by investing in new sources of energy: new nuclear power, renewables, and a shale gas revolution... But above all we are going to have a £7 billion package to cut energy bills for British manufacturers - with benefits for families and other businesses too."

Located to the east of the Dominican Republic and to the west of the Virgin Islands, the Commonwealth of Puerto Rico is renowned for its exotic locations, white sandy beaches, mountains, valleys and various natural splendours. Classified by the World Bank as a high income economy and as the most competitive economy in Latin America by the World Economic Forum, it also boasts the highest GDP per capita of any other nation in the Caribbean.

One of the select few oil companies in the world to operate through the length and breadth of the industry, from exploration and distribution through to the commercialization of the end products, Petroleos Mexicanos, or PEMEX as it is better known, is Mexico’s biggest enterprise, the largest taxpayer in the country and one of Latin America’s largest companies.

Having previously worked as a professional exploration geologist in Eastern Europe, Australia, and Central and Southern Africa for a number of leading mining and exploration companies, including Tesla, KGHM, Rio Tinto and Caledonia, it was in 1999 that Julian D. Green founded GeoQuest.

I think it is fair to say that Julie Shuttleworth recognises a great mining development when she sees one. For 13 years Shuttleworth was a part of Barrick Gold, working at various sites in Tanzania and at its Granny Smith mine in Western Australia where, in her role as general manager, she led a team of around 700 people.