Blogs

Promoting US exports

State grant awards help small businesses attend technology, manufacturing and machine tool industry trade events in 2013.

Masters of the customer experience

Compared with customer service giants like Metro Bank, Apple, and Amazon, what kind of value do you provide your customers?

No free lunch photos

How social media provides free services by using our information. 

Houston, we have a problem!

Far more supplier-customer relationships fail due to implementation problems than any other single factor.

Brokers upbeat on 2013 business-for-sale market

Business brokers saw more transactions in 2012, and are optimistic about 2013, according to BizBuySell.com survey.

Drastic measures not needed with DRaaS

A disaster is not the time to discover shortcomings in coverage.

How do you rate as a boss?

Have you ever asked yourself how you impact your employees and their productivity?

Lucky thirteen

Thirteen critical trends for 2013 for marketers and brand managers.

Predictability

Baby elephants learn consistency in their first year and then walk it the rest of their lives.

Simple answers and hard tasks

Ten “simple answers” to the challenge of doing a better job in managing customer relationships. 
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