The caped cruise-aiders
Family run South African coach company Intercape has been undergoing a transformation. Gay Sutton discovers from Arend de Waal, Wynand Van Nieuwenhuizen and Corne De Waal how the company has been introducing innovative new services and practices.
The distances across southern Africa are vast, the scenery stunning and the mountain roads challenging, yet previously gruelling long distance journeys can now be achieved in luxurious comfort. Today’s traveller can board a luxury double-decker coach in Namibia, for example, and travel overnight in a spacious reclining seat, surrounded by all the comforts usually associated with business class air travel. There are none of the tedious hours of waiting at airline terminals, baggage doesn’t go mysteriously missing, pick-up and drop-off points are in city centres and you arrive refreshed.